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Help & Support
Cancel an Order
Orders can usually be canceled as long as the package has not been picked up by the carrier yet. To cancel an order, please reply to the Order Confirmation email you received right away and ask to cancel, or message us at .

Received a Shipping Confirmation Already?
If you emailed a cancellation request and then received a shipping confirmation email after that, do not worry. The shipping system has just generated a shipping label for your order, and as soon as your cancel request email is seen by customer support, it will be canceled.

If your shipment was already picked up by the carrier before you could request a cancellation, please still contact us. It may be possible to halt or intercept the package.

For eBay and Amazon Marketplace Orders
If you purchased from Fredwarner1 on eBay or Amazon, the above instructions apply the same, but you'll need to submit a "Cancel Request" from your orders page on eBay or Amazon.

Note that sometimes eBay will say an order cannot be canceled if they already received the tracking number, but in some cases it still can be. In that case, please send a message through eBay or contact us directly with the eBay Order Number.
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