All new products come with a warranty and insurance covering any manufacturer defects, shipping damages, or loss. Damaged, missing, or defective items are generally replaced within a couple business days, plus time in transit, at no extra cost to you.

If you have encountered a damage, loss, defect, or warranty issue, please reply to the original Order or Shipping Confirmation email you received and include the following details if applicable:

  • The problem with the item
  • Any troubleshooting steps you have already taken
  • The urgency of the resolution and any deadlines you have
  • Any pictures you can provide showing the problem

If you can’t find your original Order or Shipping Confirmation email, you can send a message using the "Get in Touch" link below. In addition, please also include this information:

  • Product part number or description
  • Order number and date